
Overview
Independent observation provides valuable insight into real-world supervision performance and customer safety experience. Drowning Prevention Australia delivers Secret Swimmer assessments using trained assessors to evaluate supervision systems, staff attentiveness and safety communication in live operating environments.
Assessments focus on scanning effectiveness, positioning, patron engagement and hazard visibility. Findings provide objective performance insights and targeted improvement actions.
Assessing lifeguard scanning, positioning, patron surveillance, proactive intervention and the practical application of supervision systems during normal operations.
Aquatic Supervision
Reviewing patron interaction, staff responsiveness, communication, safety messaging and the overall experience from the perspective of a facility user.
Customer Experience
Evaluating the presentation, visibility and readiness of key facility areas, including entry, accessibility, cleanliness and amenities.
Facility Presentation
Delivering structured reports outlining strengths, risks and improvement priorities.
Performance Reporting & Insights
Our Services
Our Secret Swimmer Program provides real-time, confidential and improvement-focused assessments of aquatic facility operations. The program can assess three key components collectively or individually
Why Partner with Drowning Prevention Australia
We bring nationally recognised expertise in aquatic safety and risk management. Our advice is independent, practical and grounded in real-world operational experience.



















