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Secret Swimmers

We deliver Secret Swimmer assessments to independently evaluate supervision and strengthen compliance.

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Overview

Independent observation provides valuable insight into real-world supervision performance and customer safety experience. Drowning Prevention Australia delivers Secret Swimmer assessments using trained assessors to evaluate supervision systems, staff attentiveness and safety communication in live operating environments.

Assessments focus on scanning effectiveness, positioning, patron engagement and hazard visibility. Findings provide objective performance insights and targeted improvement actions.

Assessing lifeguard scanning, positioning, patron surveillance, proactive intervention and the practical application of supervision systems during normal operations.

Aquatic Supervision

Reviewing patron interaction, staff responsiveness, communication, safety messaging and the overall experience from the perspective of a facility user.

Customer Experience

Evaluating the presentation, visibility and readiness of key facility areas, including entry, accessibility, cleanliness and amenities.

Facility Presentation

Delivering structured reports outlining strengths, risks and improvement priorities.

Performance Reporting & Insights

Our Services

Our Secret Swimmer Program provides real-time, confidential and improvement-focused assessments of aquatic facility operations. The program can assess three key components collectively or individually

Why Partner with Drowning Prevention Australia

We bring nationally recognised expertise in aquatic safety and risk management. Our advice is independent, practical and grounded in real-world operational experience.

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Ready to Raise the Bar?

Start assessing today to unlock meaningful insights, track your progress, and deliver safer, more inclusive aquatic services.

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