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Overview
Independent observation provides valuable insight into real-world supervision performance and customer safety experience. Drowning Prevention Australia delivers Secret Swimmer assessments using trained assessors to evaluate supervision systems, staff attentiveness and safety communication in live operating environments.
Assessments focus on scanning effectiveness, positioning, patron engagement and hazard visibility. Findings provide objective performance insights and targeted improvement actions.
Our Services
Our Secret Swimmer Program provides real-time, confidential and improvement-focused assessments of aquatic facility operations. The program can assess three key components collectively or individually
Aquatic Supervision
Assessing lifeguard scanning, positioning, patron surveillance, proactive intervention and the practical application of supervision systems during normal operations.
Advance Your Safety Maturity
Drowning Prevention Australia helps lift safety performance through targeted assessments, expert advice and practical digital tools. Strengthen supervision, governance and risk management — and build safer, more resilient environments for your people and communities.
Stronger Safety Culture
Clear systems and engaged leadership reduce risk and build staff confidence. A positive safety culture strengthens performance across the facility.
Lift Operational Performance
Well-defined roles and strong systems drive consistency, accountability and better patron experiences.
Show Measurable Improvement
Benchmark performance, track progress and demonstrate real safety improvement over time.
Demonstrate Compliance
Regulatory scrutiny across WHS, psychosocial safety, GSPO and Child Safety Standards is increasing. DPA provides structured assessments to help you meet obligations with confidence.
Customer Experience
Reviewing patron interaction, staff responsiveness, communication, safety messaging and the overall experience from the perspective of a facility user.
Facility Presentation
Evaluating the presentation, visibility and readiness of key facility areas, including entry, accessibility, cleanliness and amenities.
Performance Reporting & Insights
Delivering structured reports outlining strengths, risks and improvement priorities.
Why Partner with Drowning Prevention Australia
We bring nationally recognised expertise in aquatic safety and risk management. Our advice is independent, practical and grounded in real-world operational experience.
