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Understanding the Organisation Benchmark Dashboard


Overview


The Organisation Benchmark Dashboard provides an average maturity view across all aquatic facilities within your organisation. Rather than focusing on the performance of an individual facility, this dashboard provides an organisation-wide perspective and helps leadership teams understand how the organisation is performing as a whole.


The dashboard automatically calculates the average maturity ratings for all facilities and provides valuable insights into organisation-wide strengths, opportunities for improvement and emerging trends.


In addition to maturity ratings, the Organisation Benchmark Dashboard also identifies organisation-wide items that need attention and provides a Best Practice Summary to help organisations recognise areas of excellence and share successful initiatives across facilities.


What Information is Available on the Organisation Benchmark Dashboard?


The Organisation Benchmark Dashboard includes:

  • Assessment Section Selection

  • Module Selection

  • Organisation Average Maturity Rating

  • Question-Level Maturity Ratings

  • Items That Need Attention

  • Best Practice Summary


Together, these insights help organisations understand where systems and practices are performing strongly and where additional focus, support or resources may be required.


Step-by-Step Instructions


Step 1: Open the Organisation Benchmark Dashboard

From the Benchmark menu, select Organisation Benchmark Dashboard.

This dashboard provides an organisation-wide view of maturity and helps identify trends and opportunities across all aquatic facilities within your organisation.



Step 2: Select an Assessment Section

Use the Assessment Section dropdown to select the assessment type that you would like to review.


For example, you may wish to review Workplace Health and Safety, Aquatic Health and Safety, Child Safety, Sustainability or Psychosocial Safety.


Changing the assessment section will automatically update the dashboard and display the average maturity ratings for that area.



Step 3: Select a Module

Once an assessment section has been selected, use the Module dropdown to choose the specific module that you would like to benchmark.


The dashboard will then display the average maturity rating for the selected module and provide question-level insights across all facilities within the organisation.



Step 4: Review the Organisation Average Maturity Rating

The Organisation Benchmark Dashboard provides an average maturity rating based on all facilities within your organisation.


This information provides valuable context and helps leadership teams understand how the organisation is performing overall rather than focusing on individual facilities.


The organisation average can also help determine whether improvement activities are producing consistent outcomes across the organisation.


Step 5: Review Question-Level Maturity Ratings

The dashboard displays the average maturity rating for each question within the selected module.

Reviewing question-level information allows organisations to identify specific strengths and opportunities for improvement that may not be visible when looking only at overall maturity ratings.


This information can help guide organisational priorities and support decision-making.


Step 6: Review Items That Need Attention

The Organisation Benchmark Dashboard highlights questions and areas that require additional attention across the organisation.


These items may have lower maturity ratings or indicate areas where multiple facilities are experiencing similar challenges.


Items that need attention often represent the greatest opportunities for organisation-wide improvement and can help inform future planning and investment decisions.



Step 7: Review the Best Practice Summary

The Best Practice Summary highlights areas where facilities across the organisation are performing strongly.


These insights can help identify successful systems, processes and initiatives that may be shared more broadly across the organisation.


The Best Practice Summary can also assist in recognising areas of excellence and promoting consistency across facilities.


Step 8: Identify Organisation-Wide Priorities

After reviewing the dashboard, consider where there may be opportunities to strengthen systems and improve consistency across the organisation.


The Organisation Benchmark Dashboard is particularly valuable for identifying strategic priorities, allocating resources and supporting organisation-wide improvement initiatives.


Tips and Best Practice

The Organisation Benchmark Dashboard is most effective when reviewed regularly by organisational leaders and facility managers.


Pay particular attention to trends that appear across multiple facilities, as these often indicate opportunities for organisation-wide improvements rather than isolated issues.


The Best Practice Summary should also be used to facilitate collaboration and knowledge sharing between facilities. Recognising and sharing successful initiatives can help accelerate improvement and build consistency across the organisation.


Remember that the organisation average is intended to provide context and identify trends. It should not replace the detailed information available within individual facility assessments and dashboards.


Frequently Asked Questions


What does the Organisation Average Maturity Rating represent?

It represents the average maturity rating across all facilities within your organisation for the selected assessment section and module.


Why is the Organisation Benchmark Dashboard useful?

It helps organisations identify trends, strengths and opportunities for improvement across all facilities rather than focusing on individual sites.


What are Items That Need Attention?

These are questions or areas that may require additional review, support or improvement across the organisation.


What is the Best Practice Summary?

The Best Practice Summary highlights areas where facilities are performing strongly and identifies successful practices that may be shared across the organisation.


How often should I review the Organisation Benchmark Dashboard?

We recommend reviewing the dashboard regularly, particularly during planning cycles, leadership meetings and following significant improvement activities.

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