What is Assessment Manager?

Overview

Assessment Manager is a cloud-based assessment, benchmarking and continuous improvement platform that helps organisations understand their current performance, validate outcomes and drive meaningful improvement over time. Whether you're managing a single facility, multiple sites or an entire organisation, the platform brings together assessments, reporting and action planning into one easy-to-use system.

The platform has been designed around a simple but powerful framework: Assess, Benchmark, Validate and Improve. Rather than simply measuring compliance, Assessment Manager helps organisations identify strengths, uncover opportunities and make informed decisions based on reliable evidence and data.

By centralising assessments, benchmarking, reporting and improvement planning, Assessment Manager creates a single source of truth for organisational performance and helps teams work collaboratively towards achieving their goals.

Step-by-Step Instructions

Step 1: Log in to Assessment Manager

Access Assessment Manager using your email address and password. Once you have successfully logged in, you will be taken to your Dashboard where you can view recent activity, assessments, reports and any actions that may require your attention.

Step 2: Familiarise Yourself with the Dashboard

The Dashboard provides a high-level overview of your organisation's activity and performance. Spend a few minutes reviewing the information available, including recent assessments, benchmarking results and improvement activities, as this will become your central point of reference when using the platform.

Step 3: Explore the Four Core Modules

Assessment Manager is organised into four key modules: Assess, Benchmark, Validate and Improve. Taking the time to explore each module will help you understand how assessments are completed, how performance is compared and how improvement activities are managed and tracked.

Step 4: Review Your Organisation and Facility Information

Before commencing any assessments, ensure you can access the correct organisation and facilities. If information is missing or incorrect, contact your Organisation Manager so that your access can be updated before you begin using the platform.

Tips and Best Practice

Assessment Manager delivers the greatest value when assessments are completed collaboratively. Consider involving leaders, supervisors and operational staff in the assessment process, as this often leads to more balanced discussions and better improvement outcomes.

Rather than treating assessments as a once-a-year exercise, organisations should regularly revisit their assessments, monitor progress and update improvement actions throughout the year. This helps create a culture of continuous improvement and ensures the platform becomes an active management tool rather than simply a reporting system.

Frequently Asked Questions

Who is Assessment Manager designed for?

Assessment Manager is suitable for facilities of all sizes, from individual facilities through to large multi-site and enterprise organisations. The platform is flexible and can be configured to suit a range of operational environments and assessment requirements.

Can I manage multiple facilities?

Yes. Assessment Manager has been specifically designed to support organisations operating one or many facilities. Users can be granted access to one or more facilities depending on their responsibilities and permissions.

Can I upload supporting evidence?

Yes. Many assessments and improvement actions allow you to upload documents and other supporting evidence to demonstrate maturity, support findings and maintain records.

Do I need to use all of the modules?

No. Organisations can use the modules that best suit their needs. However, many customers achieve the greatest value by using the complete Assess, Benchmark, Validate and Improve framework.